Step 1 · For claims teams
Claim hits your system
Policy data, notes, and workflow context stay in Guidewire, Duck Creek, or your TPA platform. No rip-and-replace, no new system of record.
FOR CLAIMS LEADERS
How It Works
Your Guidewire or Duck Creek stack stays in place. IntelliHuman adds triage, coverage, and subrogation recommendations with cited rationale.
Step 1 · For claims teams
Claim hits your system
FNOL, a coverage question, or a referral — nothing leaves your CMS.
Policy data, notes, and workflow context stay in Guidewire, Duck Creek, or your TPA platform. No rip-and-replace, no new system of record.
Swipe the diagram to see all nodes
Claims workflowdashed = optional
Your claims system
Guidewire · Duck Creek
Recommendation
Adjuster decides
Expert review
New claim / task
FNOL · coverage
Claim file record
Claims workflowdashed = optional
Your claims system
Guidewire · Duck Creek
Recommendation
Adjuster decides
Expert review
New claim / task
FNOL · coverage
Claim file record
1/5
Overlay, not replacement
Your CMS stays in place
Guidewire, Duck Creek, or your TPA platform remains the system of record. IntelliHuman adds recommendations beside existing adjuster workflows.
Cited recommendations
Triage scores, coverage calls, and subrogation signals include policy citations and rationale — built for audit, QA, and litigation prep.
Expert escalation when needed
Low-confidence or novel files can route to verified domain experts in our network. Optional path, not required on every claim.