Last updated:

Guidewire & Duck Creek decision overlay

Add claims triage, coverage reasoning, and subrogation detection on your existing CMS — via REST API, webhooks, and pre-built connectors. Not a replacement for ClaimCenter or Duck Creek.

Overlay, not replacement

Carriers and Guidewire ecosystem partners use IntelliHuman where judgment matters — triage routing, coverage calls, subrogation signals — without migrating off existing systems. See how overlay differs from replacement and our audit capabilities for compliance requirements.

Integration methods

REST API

OpenAPI-documented endpoints for triage scoring, coverage decisions, and subrogation signals. Authenticate via API keys or OAuth 2.0. Real-time decision endpoints. Batch claim processing. Webhook callbacks. Rate limiting & quotas.

Event Webhooks

Push decision events, exceptions, and audit payloads into your CMS queues and BPM systems. Claim lifecycle events. Retry with signature verification. Custom payload mapping.

Data Connectors

Read policy and claim context from your warehouse or operational stores for high-volume batch scoring. Encrypted connections. Private network options. Read-only modes.

CMS Connectors

Pre-built connectors for Guidewire, Duck Creek, Majesco, and Snapsheet reduce time-to-pilot. ClaimCenter integration patterns. Duck Creek API alignment. Pilot-ready templates.

Claims CMS & enterprise platforms

Pre-built connectors for claims systems — plus enterprise data and workflow platforms

Guidewire ClaimCenter

Claims CMS

Claims pilot ready

Duck Creek

Claims CMS

Claims pilot ready

Majesco

Policy & Claims

Claims pilot ready

Snapsheet

Claims Platform

Claims pilot ready

Salesforce

CRM

Snowflake

Data Warehouse

ServiceNow

Workflow

PostgreSQL

Database

Security & compliance

Authentication

API keys, OAuth 2.0, SAML SSO. Role-based access for decision endpoints.

Encryption

TLS 1.3 in transit. AES-256 at rest. Customer-managed keys available.

Audit trails

Every decision includes rationale, policy citations, and exportable logs for compliance review.

Network

Private connectivity and IP allowlisting. On-premise deployment options.

Integration FAQ

Planning a Guidewire or Duck Creek integration?

Our team scopes pilot integrations with your CMS version, data access, and claims workflow priorities.