Honest expectations

IntelliHuman is early-stage. We do not publish customer case studies yet. Here is what a claims design partner pilot actually involves.

What to expect

Realistic integration timeline

Honest timelines for claims overlay deployments. Guidewire/Duck Creek pilot: 1–4 weeks. Single workflow scope (triage OR coverage OR subrogation): typical pilot start. Multi-workflow expansion: after verified pilot outcomes. Full production rollout: scoped post-pilot based on your KPIs.

Data portability

Complete data ownership and portability guarantees. Full data export capability. API access to your decision data. No vendor lock-in on pilot programs. Configurable retention after termination.

Security & compliance posture

Transparent security measures — confirm fit during pilot scoping. SOC 2 aligned architecture. HIPAA-ready design with BAA availability. GDPR data protection. Audit trails on every decision.

Workflow scope

Insurance — available now

Primary design partner focus for 2026

  • Claims triage scoring
  • Coverage reasoning with citations
  • Subrogation signal detection
  • Expert routing

Healthcare — expansion

Available for pilots after claims wedge validation

  • Prior authorization
  • Medical necessity matching
  • Documentation gap analysis
  • Appeal prep

Logistics — expansion

Secondary workflow — contact us for scoping

  • Exception detection
  • Carrier intelligence
  • Resolution recommendations
  • Cost-vs-speed routing

How engagements work

Design partner pilot

90-day measured pilot on one claims workflow

Agreed KPI baselines and before/after measurement

Guidewire or Duck Creek overlay integration

Weekly check-ins and dedicated support

No long-term contract required

Single workflow scope recommended

Limited design partner slots

Outcomes verified on your data — not ours

Production expansion

After a verified pilot

Additional claims workflows (triage + coverage + subrogation)

Broader adjuster rollout

Custom policy playbook configuration

Co-publication option with permission

Requires successful pilot verification

Commercial terms based on scope

Integration effort scales with CMS complexity

Enterprise agreement

Multi-workflow or multi-line deployment

Dedicated success contact

Custom integrations and SLAs

Prior auth or logistics expansion

Enterprise security review support

Scoped after pilot or technical assessment

Pricing based on decision volume

Timeline depends on integration scope

Ready for an honest conversation?

Apply for a claims design partner pilot — we will tell you if IntelliHuman is a fit for your stack.