Honest expectations

IntelliHuman is early-stage. We do not publish customer case studies yet. Here is what a claims design partner pilot actually involves.

What to expect

Realistic integration timeline

Honest timelines for claims overlay deployments. Guidewire/Duck Creek pilot: 1–4 weeks. Single workflow scope (triage OR coverage OR subrogation): typical pilot start. Multi-workflow expansion: after verified pilot outcomes. Full production rollout: scoped post-pilot based on your KPIs.

Data portability

Complete data ownership and portability guarantees. Full data export capability. API access to your decision data. No vendor lock-in on pilot programs. Configurable retention after termination.

Security & compliance posture

Transparent security measures — confirm fit during pilot scoping. SOC 2 aligned architecture. HIPAA-ready design with BAA availability. GDPR data protection. Audit trails on every decision.

Workflow scope

Insurance — available now

Primary design partner focus for 2026

  • • Claims triage scoring
  • • Coverage reasoning with citations
  • • Subrogation signal detection
  • • Expert routing

Healthcare — expansion

Available for pilots after claims wedge validation

  • • Prior authorization
  • • Medical necessity matching
  • • Documentation gap analysis
  • • Appeal prep

Logistics — expansion

Secondary workflow — contact us for scoping

  • • Exception detection
  • • Carrier intelligence
  • • Resolution recommendations
  • • Cost-vs-speed routing

How engagements work

Design partner pilot

90-day measured pilot on one claims workflow

• Agreed KPI baselines and before/after measurement

• Guidewire or Duck Creek overlay integration

• Weekly check-ins and dedicated support

• No long-term contract required

• Single workflow scope recommended

• Limited design partner slots

• Outcomes verified on your data — not ours

Production expansion

After a verified pilot

• Additional claims workflows (triage + coverage + subrogation)

• Broader adjuster rollout

• Custom policy playbook configuration

• Co-publication option with permission

• Requires successful pilot verification

• Commercial terms based on scope

• Integration effort scales with CMS complexity

Enterprise agreement

Multi-workflow or multi-line deployment

• Dedicated success contact

• Custom integrations and SLAs

• Prior auth or logistics expansion

• Enterprise security review support

• Scoped after pilot or technical assessment

• Pricing based on decision volume

• Timeline depends on integration scope

Ready for an honest conversation?

Apply for a claims design partner pilot — we will tell you if IntelliHuman is a fit for your stack.