IntelliHuman AVI Logistics
Exception handling that learns from your best dispatchers
Expert reasoning engine for shipment exceptions, carrier selection, and delivery optimization. Predict problems before they happen. Resolve them faster when they do.
50%
Faster exception resolution
25%
Fewer customer escalations
15%
Cost savings on rerouting
90%
Prediction accuracy
The Exception Management Challenge
Logistics exceptions are inevitable. But how you handle them determines customer satisfaction and operational costs. Most companies are still reactive.
70%
of exception handling is still reactive, not predictive
4-6
hours average time to resolve a shipping exception
23%
of customer complaints stem from delivery issues
5 yrs
of dispatcher expertise lost with each retirement
What AVI Logistics Does
Six core capabilities that transform exception handling from reactive firefighting to proactive problem-solving.
Exception Prediction
Identify potential delivery issues before they become customer problems. Proactive alerts for at-risk shipments.
Carrier Intelligence
Learn which carriers perform best for which lanes, cargo types, and conditions. Make smarter carrier selections.
Rerouting Recommendations
When exceptions occur, get instant alternative routing options ranked by cost, time, and reliability.
Customer Communication
Automatically trigger proactive customer notifications with accurate ETAs and resolution options.
Cost-vs-Speed Optimization
Balance expedited shipping costs against customer impact. Know when to accelerate and when to hold.
Weather & Event Awareness
Factor weather, traffic, port congestion, and other external events into delivery predictions.
How We Compare
AVI Logistics vs. common solutions in supply chain exception handling
* General AI lacks real-time shipment data integration and carrier performance history
How AVI Logistics Works
From shipment monitoring to resolution—AVI Logistics reasons through exceptions like your most experienced dispatchers and operations managers.
Watch how AVI Logistics handles exceptions in real-time
Shipment Monitoring
AVI Logistics continuously monitors shipment status, carrier updates, and external factors across your network.
Exception Detection
Identifies potential exceptions before they impact customers—delays, damage risks, capacity issues.
Impact Assessment
Evaluates customer impact, SLA risk, and downstream effects to prioritize response.
Resolution Options
Generates ranked resolution options with cost/time tradeoffs based on what has worked before.
Execution & Learning
Tracks resolution outcomes and learns from dispatcher decisions to improve future recommendations.
Capture What Your Best People Know
AVI Logistics learns from your most experienced dispatchers and operations managers. When they make a decision, the system captures the reasoning—so that knowledge stays with your organization, not just in their heads.
- Lane-specific carrier preferences
- Exception resolution patterns
- Customer priority reasoning
- Cost/time tradeoff logic
Integrations
AVI Logistics connects with your existing TMS and supply chain systems.
Powered by the IntelliHuman Brain
AVI Logistics is built on expertise from veteran dispatchers, operations managers, and logistics planners. It reasons through exceptions like they do—and gets smarter with every resolution.
Learn About the IntelliHuman BrainReady to Transform Exception Handling?
See how AVI Logistics can cut exception resolution time by 50% and reduce customer escalations.