GLOSSARY
What is Vertical AI?
Complete definition and guide to Vertical AI (Artificial Vertical Intelligence)
Definition
Vertical AI (also called Artificial Vertical Intelligence or AVI) is a policy-native, continuously learning enterprise intelligence system that fuses enterprise data, domain knowledge, and human expertise into a single reasoning system. Unlike general-purpose AI that tries to do everything, Vertical AI goes deep into a single domain, understanding industry rules, risks, regulations, and workflows at expert-level performance.
Key Characteristics
- •Built from real expert knowledge: Trained by Subject Matter Experts (SMEs) with decades of industry experience
- •Domain-specific: Focuses on one industry or vertical (healthcare, insurance, logistics, etc.)
- •Production-ready: Deployed at enterprise scale from day one, no months of fine-tuning required
- •Auditable: Provides full traceability, citations, and SME attribution for every decision
- •Compliance-built: Understands industry regulations, standards, and requirements from the ground up
- •High accuracy: Achieves 85-95% accuracy in specialized tasks vs. 60-70% for general AI
- •Living intelligence: Continuously improves through expert feedback and real-world application
Vertical AI vs Horizontal AI
Horizontal AI (General AI)
- • Trained on everything
- • Broad but shallow knowledge
- • 60-70% accuracy in specialized tasks
- • High hallucination rates
- • No domain expertise
- • Limited compliance understanding
Vertical AI
- • Trained on expert knowledge
- • Deep domain expertise
- • 85-95% accuracy in specialized tasks
- • Low hallucination rates
- • Industry-specific understanding
- • Built-in compliance
Vertical AI Use Cases
Healthcare
Prior authorization, diagnosis assistance, compliance
Insurance
Underwriting, claims processing, risk assessment
Logistics
Freight exception resolution, route optimization
Manufacturing
Quality control, compliance, safety protocols
Finance
Risk assessment, regulatory compliance, fraud detection
Energy
Operations optimization, safety protocols, maintenance
Related Terms
Ready to Deploy Vertical AI?
See how IntelliHuman's Vertical AI platform can transform your enterprise operations.