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GLOSSARY

What is Document Intelligence?

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Quick Answer

Document Intelligence uses AI to extract, classify, and analyze information from unstructured documents—such as PDFs, images, emails, and scanned forms. It goes beyond simple OCR to understand document structure, extract relevant data points, and integrate information into business workflows for claims, authorizations, and compliance.

Definition

**Document Intelligence** transforms unstructured documents into actionable data. AI systems classify document types, extract key fields, validate information, and route documents to appropriate workflows—eliminating manual data entry and accelerating processing.

Key Points

  • Extracts data from PDFs, images, emails, and scanned documents
  • Classifies document types automatically (invoices, claims, medical records)
  • Understands document structure and context, not just text
  • Validates extracted data against business rules
  • Integrates with downstream workflows and systems
  • Reduces document processing time by 80%+